The global operation support system (OSS) and business support system (BSS) system and platform market is poised to witness lucrative growth opportunity in the forthcoming years, according to Transparency Market Research (TMR). The report states that the top five market players hold approximately 40% of the overall market share in 2015, indicating towards a highly fragmented landscape. The prominent vendors in the global OSS BSS system and platform market are Accenture Plc, Nokia Siemens, Amdocs, Hewlett-Packard Company, and Telefonaktiebolaget LM Ericsson (publ). The leading players are anticipated to focus on expanding to emerging economies, in order to tap into the vast potential of these regions.
Operations Support System (OSS) and Business Support System (BSS), are largely used by communication service providers for service fulfillment, service assurance, customer service and billing. There has been a substantial change in the service providers’ offerings owing to technological innovations and data management.
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Cloud OSS BSS is a combination of both capabilities and deploying them through cloud. Cloud OSS BSS aids the operators in catering to the customer requirement through a service eco-system and transforming infrastructure and bring life to software defined networking. The systems are typically built using a platform driven approach consisting of common software components for deployment through cloud. This helps in the realization of a single IT environment that consists of all OSS and BSS applications, stored in central database.