Vendors operating in the global telecom enterprise services market can benefit from opportunities created by the increasing commercialization of cloud services in traditional markets such as outsourced billing for OTT players, observes Transparency Market Research in a recent report. Companies can also focus on the emerging cloud segment as a means to enter emerging segments such as cloud-based M2M platforms for various industry verticals. An understanding of critical partnerships and evolving cloud ecosystem and implementing appropriate business models is likely to be vital, as telecom operators shift their focus from communications services business to on-demand ICT capacities service providers.
Some of the leading companies operating in the market are X4 Solutions, Business Communications Management, Inc., WTG Technologies Limited, Telecom Brokerage Inc., Intelisys Communications, Inc., Telecom Brokers, Intracom Telecom SA, Converged Network Services Group, Advoda Communications, Inc., and Telarus Inc.
In terms of end-user, the large enterprise segment with over 74.9% share in 2016 was the largest market in the overall telecom enterprise services market in terms of revenue. Over the report’s forecast period, however, the segment of small and medium-sized enterprises is anticipated to expand at the most promising pace during the forecast period. Large numbers of startups being set up in the field of IT and ITeS across the world are expected to contribute to the global SME end user telecom enterprise services market.
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North America led the global telecom enterprise services market in 2016 with a share of about 35.9% in 2016 of the overall global telecom enterprise services market. There are approximately 4,000 independent communication technology partners and vendors (associated with Telecom Association (TA)) who consult with business end-users. North America is also one of the regions with the highest mobile penetration rate. As a result, the region is expected to remain one of the key revenue opportunities for the global telecom enterprise services market.