Enterprise social networking refers to an organization’s use of social media, both externally and internally, to connect with individuals having similar businesses or interests. Internally, such social tools can enable employees to collaborate more effectively and tackle business challenges. Externally, such tools can give employees access to resources and knowledge about customers.
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Enterprise social network is an important problem solving tool that also brings about connectivity between different departments. Various organizations are implementing these to better communication and collaboration between employees’ via media.
Enterprise social networks bring about seamless connectivity between departments and enable employees to voice their concerns via the platform. They also help to up productivity by allowing healthy exchange of ideas and suggestions between employees.
Another major benefit of enterprise social networks is that they bring about transparency in the functioning of the business. They are also an effective knowledge management tool. To promote their corporate image and brand, majority of large corporations are leveraging social media policies to ensure employees communicate without any hindrance using the various social networking channels.